I'm getting an error when trying to log in

Check Your Credentials: Ensure that you are entering the correct username and password. Double-check for any typing errors, including case sensitivity.

Reset Your Password: If you have forgotten your password or are unsure if it is correct, use the "Forgot Password" link to reset it. Follow the instructions sent to your registered email address.

Clear Cache and Cookies: Sometimes, cached data or cookies can cause login issues. Clear your cache and cookies, then try logging in again.

Ensure Account Activation: Verify that your account has been activated. Check your email for an activation link sent when you registered and follow the instructions to activate your account.

Try a Different Device: Attempt to log in using a different device to see if the problem persists.

Update the app: Make sure you are using the latest version of our web browser. Updating can resolve compatibility issues that may prevent you from logging in.

Check Internet Connection: Ensure you have a stable and active internet connection. A poor connection can cause login attempts to fail.

Temporarily Disable Firewall or Security Software: Sometimes, firewall or security software settings can block login attempts. Temporarily disable these to see if they are causing the issue.