There are no images, what do I do?

In the event that the system detects your children but no pictures of them are showing, do the following actions to determine and fix the problem:

Erica

Última actualización hace 9 meses

Potential Causes:


  • Blurry faces: Unrecognizable faces may have been detected by the algorithm.
  • Unrelated Student: The student might not have a user account associated with them.
  • Group Connection: There's a chance that the student isn't associated with a specific group.


Actions to Take:


  • Take Another Look at the Photo: To enhance facial recognition, make sure the student's face is visible and well-lit in the picture.
  • Connect a User with the Student: Make sure the right user account is connected to them.
  • Verify Group relationship:Check that your child is assigned to the correct group within the system.